How to Update Identity Information
Updated 1 week Ago
If your identity information has changed (for example, a change of name), please update your account details promptly to ensure account security and compliance.
Submission Instructions
To facilitate the update process, you are advised to send electronic copies of the relevant supporting documents to:
service@fpmarkets.com.cn
When submitting your request, please ensure the following:
- Document Integrity:
All submitted documents must be clear, complete, and contain all required information - Email Subject:
Please include “Identity Information Update Request” in the subject line to enable faster processing - Additional Notes:
If you have any specific requests or questions, please provide detailed information in the body of the email so we can assist you more effectively
Processing Time
After submission, the client services team will respond within one business day.
If you have any further questions or require additional assistance, please feel free to contact the client support team.