Mac MT4/5 “App Damaged” Issue Guide
When Mac users download MT4/MT5 from the internet and encounter installation errors like “App is damaged” or cannot open the application, it is usually due to macOS enhanced security features. Here is a complete step-by-step solution.
Common Error Messages
- App is damaged
Alert: “App” is damaged and cannot be opened. Move it to the Trash.
- Cannot verify developer
Alert: Cannot open “App” because the developer cannot be verified. macOS cannot check this app for malicious software.
- App may harm your computer
Alert: “App” may harm your computer. Move it to the Trash.
Solutions
Step 1: Allow apps from anywhere
- Open Terminal and run (enter your password when prompted):
sudo spctl --master-disable
- Go to System Preferences → Security & Privacy → General, and allow apps from anywhere.
For macOS Ventura and later: System Settings → Privacy & Security → Security.
Step 2: Remove app quarantine attributes
- Open Terminal and run:
sudo xattr -dr com.apple.quarantine /Applications/name.app
You can drag the app to the command line if unsure of the path.
- To remove quarantine from all apps (generally safe):
sudo xattr -cr /Applications/*
Step 3: Additional step for macOS Ventura and later
- After steps 1 and 2, go to System Settings → Privacy & Security → Security and click Open Anyway.
- This only needs to be done once; afterward, the app will open normally.
Also applies to macOS Sonoma and Sequoia.
Step 4: Re-sign the app (if certificate issue)
- Install Command Line Tools for Xcode:
xcode-select --install
Or download from Apple Official.
- Re-sign the app via Terminal:
codesign --force --deep --sign - /Applications/name.app
Step 5: Override malware protection
- If you see the warning that the app may harm your computer:
- Finder → Applications → Right-click the app → Get Info → check Override Malware Protection.
After completing these steps, the MT4/MT5 application should install and run normally on your Mac.
Related Articles
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- How to Download MT4 Desktop Version
- How to Download MT5 Desktop Version
- How to Log in to MT4/MT5 Desktop Platform
- How to Log in to MT4/MT5 Web Platform
- How to Place a New Order
- How to Modify Orders
- How to Update Your Trading Password
- How to Set an Investor (Read-Only) Password
- How to Add / Hide Trading Instruments
- How to Check Maximum Trading Volume
- How to Check Trading Hours
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- How to Save Trading History
- How to Close a Position
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