How to Close Your Account

Updated 1 week Ago

Please note that once your account is closed, all services will become inaccessible, and your data will be permanently deleted.

Important Notes

Ensure Zero Balance: Before closing your account, confirm that there are no remaining funds or unsettled trades.
Back Up Important Information: If you require transaction records or other account data, please save them prior to account closure.
Unusual Account Activity: If you notice any suspicious activity, please update your portal password immediately to safeguard your account.

Procedure

Step 1: Log in to the Client Portal

Please visit the Client Portal and log in using one of the following methods:

Your registered email address and password
Your verified mobile number and one-time verification code

Step 2: Access Account Settings

Click “Profile” in the left-hand menu.
Locate the “Account Settings” option on the right-hand side.
Click the red text “Request Deletion.”

Click “Send Verification Code,” enter the code received on your mobile phone, and click “Confirm.”

Step 3: Email Confirmation
We will process your request within one business day and notify you via email once it is completed.

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